Who Joy Coaches

Joy’s clients include CEOs, Chairs, Board Members and other leaders in the:

• Private sector: including in Plcs and international corporates within the technology, health, media, transport/logistics and construction sectors. Joy also works with firms in the financial and legal services sectors.
• Public sector: including government departments and agencies (for example, The Home Office, Treasury, ONS), NHS Top Leaders’ Programme, financial regulators and higher education.

Joy also coaches Board members in NGOs, charities and other third-sector organisations.

Results

Here are examples of typical outcomes from Joy’s coaching:

• Managing Partner, Law Firm: successfully communicated her vision for the firm and the business plan that accompanied it. She motivated others to implement the plan and achieved her goal of being appointed for another term.
• Chair of NHS Trust Board: successfully spear headed a cultural change initiative within the Trust. To achieve this, the coaching concentrated on how he could flex his leadership style to manage and influence relationships within the senior management team.
• CEO of Government Department: developed her strategic priorities, following promotion to a new role. At the same time improved her resilience and work/life balance.
• Director Plc, Financial Services Sector: increased his innovative thinking and successfully navigated the culture and politics of his new environment in when he changed roles.
• Board Members and Senior Managers, Health Sector: implementing a strategic change programme, supported them to improve the Board’s working relationships so they pulled together to lead the implementation of a new organisational model.

Joy's Approach

Joy is a supportive coach, who will look at your situation from many angles. Her approach is motivating and tenacious - with a dash of humour at times.

She’ll encourage you to look at how your leadership is influenced by:

• the wider external factors that affect the way your organisations operates – for example, the regulatory, ethical, political or economic environment in which you work; and
• internal personal factors – for example, your personality traits, ethics and working style.

She’ll then discuss with you what you want to change so you perform even better. And she’ll work with you to identify the nub of underlying issues and agree how to turn these into opportunities and constructive, positive results.

During your sessions, Joy will use coaching tools and techniques from psychology and management to help you to bring about long-term change. These:

• challenge and motivate;
• increase self-awareness;
• encourage creative and positive thinking; and
• ensure focus in achieving business success.

Coaching Topics

Joy specialises in coaching around:

• Thinking and acting more strategically;
• Managing ambiguity/change;
• Board dynamics and relationships;
• Leadership impact, team building and influencing;
• Innovation & creativity;
• Change of role such as promotion or retirement;
• Resilience & confidence under pressure;
• Life balance & personal effectiveness.

Executive Coaching Programmes

Joy can design coaching programmes tailored to your specific requirements.

• These programmes may cover a specific business issue or support a change of role, depending on particular needs. Typical topics include leadership, managing change, influencing, Board relationships, personal effectiveness, life balance and mental resilience.
• Face-to-face coaching programmes usually span 6 – 12 months, with monthly sessions that last up to 2 hours. However, this can be tailored to your own requirements.
• During the coaching, you’ll be encouraged to use the coaching skills you have observed and acquired as an approach when leading and empowering your teams.

Board Coaching Programmes

Joy works with Boards to improve Board cohesion and relationships, so the Board meets its strategic and governance goals. This usually involves 3 stages:

1. Investigate the causes of conflict or under-performance of the Board as a whole by interviewing individual members. Joy may also use questionnaires or 360 degree feedback psychometrics in this process.
2. Evaluate with you how you want your successful Board to behave and act in the future. We’ll also agree how we will measure this success.
3. Design and implement a Board coaching programme. This usually lasts 6 – 12 months and is tailored to your needs. The programme includes regular Board team coaching sessions and shadowing Board meetings.  This is alongside individual coaching of the Chair and/or CEO.

Harcup Consulting has a wide range of clients.
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